Terms and Conditions

1. General Terms and Conditions

1.1 Introduction

Your use of this website, including all pages within the website, is subject to the Terms and Conditions listed below. These Terms and Conditions apply in full force and effect to your use of this website. By using this website, you expressly accept in full all terms and conditions listed below. You must not use this website if you have any objections to any of these Terms and Conditions.

This website is dedicated to and strictly reserved for professional users to the express exclusion of any other use and especially consumer use. By using this website, any user represents and warrants that he/she is acting for professional use and purpose only and so waives any and all right attached to consumer protection in using this website.

If you are a consumer user, you must not purchase or perform any act related to a purchase on this website or any act on the basis of any information published on this website. Should you infringe or violate these Terms and Conditions, you accept that ARJOWIGGINS will not be liable in that respect.​


1.2 Legal notice

This website is published by ARJOWIGGINS HKK3 LTD, a company incorporated under the laws of Hong Kong, whose registered office is located at 5th Floor, Alexandra House, 18 Chater Road, Central, Hong Kong. The head of publication and person responsible for this website is Mr Jonathan Mitchell. ARJOWIGGINS may be contacted by telephone on +00 44 (0) 1256 728 763 or by e-mail at helpcenter@arjowiggins.com.

This website is hosted by Think Systems UK Ltd, whose registered office is located at Bramling House, Bramling, Canterbury, Kent CT3 1NB, United Kingdom and who may be contacted by telephone on +44 (0) 207 043 0667.


1.3 Purpose

The main purpose of this website is to provide information about ARJOWIGGINS and its categories of products.


1.4 Limitation of our Liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you.


1.5 Variation of general terms and conditions

ARJOWIGGINS may vary these general terms and conditions at any time. The general terms and conditions applicable to you are those in force on the date you log in to this website. ARJOWIGGINS naturally agrees to retain all previous versions of its general terms and conditions and to provide them to users upon request.


1.6 Intellectual Property

All elements of this website belong to ARJOWIGGINS or Affiliates of the ARJOWIGGINS GROUP and are protected by intellectual property legislation. You are granted no rights on these elements.

You therefore acknowledge that ARJOWIGGINS or its assigns may take legal action against anyone who copies, distributes, broadcasts or uses the whole or part of one or more of these elements (even if the elements have been modified) without ARJOWIGGINS’ permission.

The above protection relates to all text and graphic content on the website, as well as trademarks, the website structure, name, style guide and database.



1.7 Linking to our website Governing law and jurisdiction

These general terms and conditions are governed by Laws of England and Wales and any dispute will be referred to the Court of London that shall have exclusive jurisdiction over any dispute.​



1.8 Amicable dispute resolution

Unless prohibited by public policy provisions, any dispute that may arise in connection with the performance of these general terms and conditions may be submitted to ARJOWIGGINS for consideration, with a view to amicable resolution, before being referred to a court. A request for amicable resolution will not suspend the time limit for taking legal action.


​1.9 Severability

Should a clause of these general terms and conditions be declared invalid by decision of a court, this will not affect the other clauses, which shall remain in full effect.


1.10 Forbearance

No forbearance by ARJOWIGGINS in relying (either temporarily or permanently) on one or more clauses of these general terms and conditions should be construed as a waiver of the right to rely on the other terms and conditions.


1.11 Contact us

Should you have any questions, comments or concerns regarding these Terms and Conditions, any part of this website, or regarding any of our products and services, or if you have experienced technical problems while using this website, please send an email to the following: helpcenter@arjowiggins.com